Alexandria VA Auto Body

I had significant body damage to my car which looks great after taking it to Old Town Auto Body. They did a great job communicating with updates. Would recommend them to anyone.

Fantastic experience. USAA approved shop and based on the Yelp and Google reviews I had them complete repair for minor bumper damage. Work was of excellent quality, communications were frequent (by text) and comprehensive. Work was done ahead of schedule and as quoted. Easy in, easy out! Very good experience.

These guys are awesome! They think outside the box to help save you money. We broke a clip on our front bumper, we thought it would need to be replaced. They fixed it in a matter of minutes with a simple washer.

Great guys!

I came to this auto shop for the first time regarding scratches on my rear bumper. I was expecting to pay a few hundred dollars to have it fixed and they offered to buff it out first. After a quality buff I can barely see the the damage done to my car and I wasn't charged a dime. This place is a prime example of how a business should be run. Ask to speak with Irwin.

Extremely helpful staff. Repaired car so I can't even tell where was it fixed. Timely return of vehicle.

I took in my 1998 SUV to see what could be done about its dings and dents. Irwin advised me that it was not worth my spending a large sum to fix them as the car was so old, at the same time the shop removed an ugly splurge of yellow paint from a door without charge.

USAA approved and lifetime warranty. Trunk and bumper looks brand new (replaced bumper, repaired trunk trim, removed scratches on trunk, and painted). Great customer service, as well as professional and friendly staff. Kept me updated on progress. Listened to my concerns and took care of them. Highly recommend this place.

Have to give a really big thumbs up to Old Town Auto Body. We have taken our cars there multiple time through our insurance for body work and they have always done an outstanding job. Several weeks ago our air conditioner went and our regular mechanic asked us if we had ever been in a front end accident, saying that an incorrect bolt was replaced that eventually punctured another part causing the air conditioner to fail. He saved the part so we could take it to Old Town Auto Body to ask them about it. We thought it was a total shot in the dark but we asked them if they would pay for the repairs since it was 100% caused by the incorrect part that was installed when we had repairs done following an accident. We dropped off the part, talked to the manager Erwin, and with no questions asked (after reviewing the situation including inspecting the part) sent us a check in the mail for the cost of the repairs. When it seems like its hard to find businesses that do the right thing, Old Town Auto Body really stands out in purposely choosing to do it right and honestly.

These guys are awesome! My front bumper got pulled out of the frame slightly front a cement parking block, and I was unable to get it back in myself or with the help of friends. Old Town Auto Body and Paint were kind, courteous, respectful and fixed it in 10 minutes. I will definitely be coming back here again next time I need a fix up. Thank you for your great service!