Alexandria VA Auto Body

Have used Yates in the past and have been very satisfied with the quality of the work and the service provided. Stopped in today to have someone look at a small issue that I thought might require an appointment to fix. Rhonda took a look and was able to resolve the situation on the spot. I was extremely grateful and impressed with the service Rhonda provided. In addition to resolving my situation, Rhonda made it very clear that had the situation been more complicated, it would have been handled in a very courteous and professional way.

Well what can i say?... I took my Avalon Over to Yates Collision after i had a Mobile body repair tech do a not so good job thinking i was saving money for a smaill rock chip on the drivers side and it went bad. So i drove over and had Rhonda from Yates come out and look at it and she advise me to have the door repainted to match the paint on the rest of the car, and i did so .. and it turn out super great never knew a rock hit the car, i give Rhonda 5 stars and the techs whom did the work.. Rhonda, is the best very friendly and understanding not to mention highly professional. YES! i recommend if you have body damage to your car and need it fix quickly and with detail precision take your car to Yates Collision see Rhonda.

I stopped by without an appointment, and Robert saw me immediately. He was tremendously professional, and in addition to providing me a quote quickly, he fixed the damage temporarily so that my car was drivable. 10/10 recommend.

Yates did an amazing job with my Jeep! The Yates team communicated with me well, and the life time warranty is unique. Ask for Yates when you need a repair you will not be disappointed

I stopped by for an estimate on a paint scratch on my car. It was 15 minutes before closing. Matt greeted me at the counter and said he would be more than happy to step outside and take a look. He looked at my car and went back inside. He reemerged with a cloth and a bottle of compound remover. The scratch came right off the car like nothing ever happened. I was so impressed by the friendly and professional service that I want to be a customer of all Yates sponsored enterprises. I wish all of my customer service interactions were as deftly handled as this one was by Matt. Truly emblematic of a world-class organization. Thank you, Matt!

Yates Collision did an AMAZING job!!! My car looks like nothing happened to it! Marjorie is the BEST she is very professional and always kept in contact with me to let me know what stage my car was in. I HIGHLY recommend this body shop! Shout out to Damian for detailing my car :) 5 stars are not enoughto rate their work and professionlism!!!!!!!!!!!!!!

Yates Collision did an AMAZING job!!! My car looks like nothing happened to it! Marjorie is the BEST she is very professional and always kept in contact with me to let me know what stage my car was in. I HIGHLY recommend this body shop! Shout out to Damian for detailing my car :) 5 stars are not enoughto rate their work and professionlism!!!!!!!!!!!!!!

Excellent service. Jordan’s honesty is out of this world, the best I have seen so far.These guys take you through the process like nobody’s business . They are a true definition of what a collision centre should look like. They deserve more than the 5 star rating.

I brought my 2013 Hyundai Santa Fe with damage to the rear passenger side door and rear quarter panel on Monday 11/9. Kevin took great care of me and my vehicle. He gave me a prompt and accurate estimate. He and the staff kept me informed on each step of the repair and completed the body work exactly when he said they would. It looks fantastic. I highly recommend the Yates collision for any body work.

I brought my car here initially because of the convenient location. However, my experience with them was worth more than the convenience. Both Irwin and Kevin are exemplary guys with great customer service! Being a typical “millennial” I usually rely on my father to deal with my car issues because he’s in the car business, but he lives 1200 miles away. Irwin continuously gave him updates and communicated with him. Needless to say, my dad and I were both impressed. I had to bring my car back a couple more times after my inital visit due to cosmetic issues and they happily accepted it and assured me that it would be done in a timely manner. I will continue to come back here for all of my car troubles.