5

Let me tell you why I picked Yates Collision, out of the other 2 Collision companies I was given. Their customer service. The lady at the front desk is OUTSTANDING and very knowledgeable. Customer Service to me is a valuable key to any business.

Maria, thank you for highlighting our outstanding front-desk service! We’re thrilled her knowledge and care stood out. Everyone at Yates Collision appreciates your trust and looks forward to welcoming you back. [email protected]

- Yates Collision
5

The customer service and repair job was excellent.

Camille, thank you! We’re delighted you were pleased with both our customer service and repair work. Everyone at Yates Collision appreciates your kind words and looks forward to welcoming you back. [email protected]

- Yates Collision
5

You can’t go wrong with Yates Collision!!!! Brought my NEW 2026 car that was hit (rear ended) by a 64,000 pound tractor trailer. I didn’t hesitate to have the car go straight to Yates! The car was returned to me like new! We couldn’t tell it was ever damaged! No one could ever tell! New all over again! They WOWed me and my wife! I’ve used Yates several times before (yes, I’ve had bad luck before) and I continue to use them because they treat me like family! All the staff is professional and kind! I can count on them! Their estimators explain things clearly and patiently! After dropping off my new car I was in another accident (within 7 days) and guess where I took my other vehicle? Right back to them!! Without hesitation! It too will be fixed like new! Yates is always fair priced, very thorough, always paying attention to details and quite fast at getting things done!! Great communicators! I was kept in touch by text at every step of the way! I’ve read reviews of other body shops and was shocked at the things others do. I recommend Yates to everyone I know needs service! As a bonus, try their restaurant “Lena’s” at the corner of mt Vernon ave and East Braddock Rd! Amazing food!!! Thank you Joey, Roy and the entire team! Alex.

Alexander, thank you for such an incredible review! We’re thrilled your vehicles were restored like new and that our team’s communication, care, and attention to detail earned your trust. We’re grateful for your continued support and recommendations. Please reach us anytime at [email protected].

- Yates Collision
5

The front desk is amazing. Great customer service thru and thru!

Darah, thank you! We’re delighted our front desk provided amazing, consistently great customer service. Everyone at Yates Collision appreciates your kind words and looks forward to welcoming you back. [email protected]

- Yates Collision
5

Thank you for the 5-star rating, Brandon! Everyone at Yates Collision truly appreciates it and looks forward to welcoming you back. Reach us anytime at [email protected].

- Yates Collision
5

Thank you for the 5-star rating, Sulema! Everyone at Yates Collision truly appreciates it, and we look forward to welcoming you back. Reach us anytime at [email protected].

- Yates Collision
5

Great experience. Fast and easy

Alex, thank you! We're glad your experience was fast and easy. We appreciate the 5-star rating and look forward to welcoming you back to Yates Collision. Reach us anytime at [email protected].

- Yates Collision
5

Yates Collision repaired my BMW X5. Their paint work matched perfectly and the bodywork was excellent.

Thank you, Noogan! We’re delighted the paint match and bodywork on your BMW X5 met your expectations. Everyone at Yates Collision appreciates your trust and welcomes you back anytime. [email protected]

- Yates Collision
5

Thank you for the 5-star rating, Bonita! Everyone at Yates Collision truly appreciates it and looks forward to welcoming you back. You can reach us at [email protected].

- Yates Collision
5

Thank you for the 5-star rating, George! Everyone at Yates Collision truly appreciates it and looks forward to welcoming you back. Reach us anytime at [email protected].

- Yates Collision