5

I brought my 2013 Hyundai Santa Fe with damage to the rear passenger side door and rear quarter panel on Monday 11/9. Kevin took great care of me and my vehicle. He gave me a prompt and accurate estimate. He and the staff kept me informed on each step of the repair and completed the body work exactly when he said they would. It looks fantastic. I highly recommend the Yates collision for any body work.

5

I brought my car here initially because of the convenient location. However, my experience with them was worth more than the convenience. Both Irwin and Kevin are exemplary guys with great customer service! Being a typical “millennial” I usually rely on my father to deal with my car issues because he’s in the car business, but he lives 1200 miles away. Irwin continuously gave him updates and communicated with him. Needless to say, my dad and I were both impressed. I had to bring my car back a couple more times after my inital visit due to cosmetic issues and they happily accepted it and assured me that it would be done in a timely manner. I will continue to come back here for all of my car troubles.

5

Irwin Angelo is super professional - took my Lexus to have it worked on - great craftsmanship and returned sooner than promised. It is a pleasure to know we have the quality of people and workmanship in an industry that can be sporadic. Will always go there for my needs.

5

5 stars. I"ve got an 18 year old Saab convertible that I love. The front bumper is low and barely hanging on. I asked Irwin if he could just bolt it on better and maybe cut off some of the bottom so it wouldn't catch on things so often. He gave me what I thought was a very low estimate and said to come back in two days. In short, his guys fixed it and made it look great, cut off the bottom, shined up the car and even did the wheels. Additionally, they diagnosed the engine light that was flashing. Way more than I expected but when I asked what I owed, he restated the low estimate price. They made a friend for life!

5

Yates amazing customer service delivers again! I needed help with an attempt to fix something myself. They squeezed me in with a quick assist. And in a time when we are all paying attention to social distancing, they wiped everything down, including my keys, when they were done. These guys are always my go to.

5

I took my car into these guys because I needed some body work done on my car that had been damaged. I got the finished product today and it was totally awesome. Before deciding on Old Town Body, I got 2 other quotes for the work and by far their price was so much better and the service was A1. I was very impressed with the friendly disposition of all of the staff and the cleanness and order of the shop as a whole. I had some damage to this part of my car about year and half ago and the insurance company of the other driver recommended a body shop of a large dealership in VA...when you go to them your impressed with the set up and all the bells, whistles and conveniences they provide, but the work quality and paint job was awful compared to what I just experienced with Old Town Body/Yates Collision. All that dealership wanted was to get my car out, I was annoyed frankly by their workmanship and service. You would do yourself a disservice not to drop by see these guys if you need work done, they really do professional work. I intend to use then again and again in the future .

5

Truly professional craftsmanship. Expedient. Easy. Made sure it was done right and worked with insurance to cover the correct expenses. My Audi never looked better. Bodywork and wheel repair was phenomenal.

5

Professionalism, Punctuality, Quality, Value Professionalism, Professionalism , Punctuality, Punctuality Quality, Quality Value Value Kevin is the nicest guy ever and he’s really willing to try and help you out in whatever way possible and do whatever he can to make you feel comfortable and keep you happy without spending a million dollars when avoidable.

5

Professionalism, Punctuality, Value Professionalism, Professionalism , Punctuality, Punctuality Value Value Very happy with the service provided, and the body shop work. Thanks, to all... from the one who repaired the accident damage to the one who detailed my car. Great technician team! This shop showed punctuality... Make me believe that there’s still many companies that treat their customers with respect, providing an uncomplicated service doing what they have do. - and more. What a positive experience 😇!!! Five stars to Kevin’s customer service.

5