Hours:Mon - Fri: 7:30 AM - 6:30 PM
Address:500 N Fayette Street , Alexandria, VA 22314

Alexandria VA Auto Body

166 reviews
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What people say about us

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5

Dear Leroy, thank you for your 5-star rating! We're glad to have provided you with exceptional service at Yates Collision. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Collision
5

Thank you for leaving us a 5-star rating, Madeline! We're thrilled to know that you had a great experience with us at Yates Collision. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out to us at [email protected].

- Yates Collision
5

Thank you for the five-star rating, Benjamin! We're thrilled you had a positive experience at Yates Collision. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

- Yates Collision
5

excellent work, staff was customer friendly.

Thank you George for the 5-star review! We're thrilled to hear that you had an excellent experience at Yates Collision. Our team takes pride in providing friendly and top-notch service to all of our customers. If you ever have any further feedback or need assistance, please don't hesitate to reach out to us at [email protected]. We appreciate your business!

- Yates Collision
5

Excellent experience from getting the same day estimate to their great customer service to picking up the car in pristine condition! I contacted other places upfront, but none were as responsive or helpful. Ask for Katie. She took great care of me!

Glen, thank you for the excellent review! We're thrilled to hear about your positive experience at Yates Collision. It's always our priority to provide responsive and helpful customer service. We'll be sure to pass along your kind words to Katie. If you need anything in the future, please don't hesitate to reach out.

- Yates Collision
5

I was more than pleased with the service I received—from initial contact to the smooth return of my vehicle (that looked brand new). I was leery because of my prior experience with car repairs/maintenance where I believe I was taken advantage of being a woman and recently widowed. ABSOLUTELY NOT the case with Yates Collision (Old Town). They were very attentive . They thoroughly explained the process and welcomed any questions I had and even encouraged me to ask questions. I especially appreciated their partnership with the rental agency. I will DEFINITELY recommend YATES. Rhonda is Top Tier management—very knowledgeable, professional and personable. Katey never ceased to amaze me with her exuberance. I knew I had made the correct choice when she called to make the initial contact call with me. 🤗

Dear Linda, thank you for sharing your amazing feedback! We're thrilled to hear that our team provided excellent service and made you feel valued as a customer. Your recommendation means the world to us! If you ever need anything, please don't hesitate to reach out to us at [email protected].

- Yates Collision
5

Dea Matty, thank you for trusting Yates Collision with your vehicle. We strive for excellence in every service we provide. Your satisfaction is our top priority. If you have any further questions or concerns, please don't hesitate to contact us at [email protected].

- Yates Collision
5

Yates did a wonderful job on my car repairs. I liked the fact that I received text messages to let me know when to expect the repairs to be completed. They completed repairs ahead of schedule, which was nice. Ms. Rhonda and her team in customer service are amazing, very helpful in answering questions and reassuring their customers. I would recommend anyone to take their vehicle to Yates for repairs because of their quality of service.

5

Luis, the inspector, is very helpful and knowledgeable in getting your car to pass the state safety and emissions inspections. Will come back every year required, just for Luis alone.

Hi Ariel! Thank you for taking the time to leave such a great review. We're so happy to hear that Luis was able to make your inspection process easy and enjoyable. We'll be sure to pass along your kind words to Luis. We look forward to serving you again in the future! If you have any further questions or concerns, please feel free to reach out to us at [email protected].

- Yates Collision
5

The people here are great! They are so friendly and helpful and we were very satisfied with the work they did. They handled everything with our insurance. I thought the price was very reasonable and I’ve already recommended them to a friend!

Monica, we are delighted to read your amazing feedback! Thank you so much for recommending us to your friend. At Yates Collision, we strive to provide exceptional service, and we are pleased that you had a satisfying experience. If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].

- Yates Collision
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