5

⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about Yates Auto Collision! Serving Alexandria since 1994, it's clear that they’ve mastered the art of auto repair. Their state-of-the-art facility is not just impressive, but it also gives you peace of mind knowing your vehicle is in expert hands. One of the best parts? They offer a lifetime warranty on all repairs—how fantastic is that? It means they really stand by their work! Plus, they accept all types of insurance, making the process so much smoother. Let’s talk about the team, specifically Rhonda and Paola. They were absolutely amazing, helping me navigate the often-complicated world of insurance claims. Rhonda’s friendly smile and Paola’s efficiency made everything feel so much easier. And speaking of Paola, I still chuckle at her parting words, "I hope I never see you again!" It's funny and endearing all at once. If that’s not a testament to how well they handled my situation, I don’t know what is! I also appreciate that Yates Auto Collision is environmentally friendly. It’s nice to know they care about the planet while taking care of my car. Thank you, Yates, for a stellar experience! Though I hope to be car trouble-free for a while, I know exactly where to go if I ever need you again!

5

10/10! Rhonda was an absolute gem. I brought my 2012 Honda Accord into her shop and explained I don’t have collision insurance. I gave her a number of what I was able to pay to fix it and she did everything she could to keep it within that range. She said kind and communicative assured me she would do everything she could. Turns out- she followed through! I will absolutely recommend anyone I know to come to this shop. Honest work and good people are hard to come by these days!

Thank you Alex for your kind words! We pride ourselves on providing great service to all our customers, regardless of insurance coverage. We believe in transparency and ensuring you're comfortable every step of the way. Please don't hesitate to reach out if you have any questions or concerns. Thank you again for choosing Yates Collision!

- Yates Collision
5

Once you get to where you're talking with an estimator (not that it was difficult) this place is very professional and courteous (Rhonda in particular). Most importantly they do high quality work. Not cheap but worth it!

Rob, thanks for your feedback! We're thrilled to hear about your positive experience at Yates Collision. Rhonda and our team take pride in delivering professional and courteous service. Our commitment to high-quality work is one of our top priorities. We appreciate your trust in us and look forward to helping you in the future!

- Yates Collision
5

Yates was wonderful. My car looks great! They dealt with the insurance company so I didn’t have to; they kept me updated always; and they had my car back to me when promised. The receptionist was very nice and answered all my questions. I would definitely use them again.

5

Dear Clarence, thank you for the fantastic 5-star rating! We are thrilled to hear that you had a great experience at Yates Collision. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again!

- Yates Collision
5

Dear Albert, thank you for taking the time to leave us a perfect rating! We're thrilled to know that you had a great experience at Yates Collision. If there is anything else we can do for you, please don't hesitate to reach out. We're here to help!

- Yates Collision
5

5

Thank you for taking the time to leave us a 5-star review, William! We're glad to hear that you had a positive experience at Yates Collision. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We're here to help!

- Yates Collision
5

Yates did a great job navigating my situation pre-work and am really pleased with how the repairs turned out. Katie and Rhonda in particular were very helpful with navigating the insurance process.

Thank you, Nicholas, for the 5-star review! We're thrilled to hear that you had a positive experience at Yates Collision. We'll pass along your kind words to Katie and Rhonda. If you have any other feedback, please don't hesitate to reach out to us at [email protected].

- Yates Collision
5

Great service and customer support.

Thank you Makeba! It's great to hear that you had a positive experience with our service and customer support. We strive to provide excellent service to all our customers. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected].

- Yates Collision